He’s ChatGPT’s First Victim – Are You the Second?

He’s ChatGPT’s First Victim

How Did the Story Begin?

Chegg greatly contributed to the development of incredibly innovative solutions to address students' academic feuds during the COVID-19 pandemic. Among the services provided by Chegg are:

• Uploading photos of homework to have them explained.
• Explaining textbook content much more simply.
• Polishing writing with advanced tools.
• Translating study materials into flashcards.

What, however, awaited beyond this? With innovations like ChatGPT, everything Chegg offered to students suddenly became more accessible, and hence, easier to use. What happened after that? 

Artificial Intelligence: The Threat and the Opportunity

Chegg’s case serves as a strong example of what happens when companies fail to adapt to technological advancements. But why have other companies like Khan Academy successfully embraced artificial intelligence? The answer lies in adopting the technology rather than resisting it.

What Should Companies Learn?

Instead of viewing AI as a threat, it should be seen as an opportunity to enhance efficiency and reduce costs. For example:

• AI can improve customer support and significantly cut expenses.
• New tools enable companies to offer innovative and competitive services.
• Proper use of technology can boost productivity.

Companies that ignore these advancements are at risk.

AI Has Officially Hit a Dead End

Which Sectors Are Most Affected?

The Software as a Service (SaaS) sector is one of the most affected. With AI’s evolution, companies can now:

• Build internal solutions at lower costs.
• Compete with larger companies more easily.
• Utilize AI agents to improve processes.

If companies do not evolve their offerings to integrate more with AI, they face the risk of collapse.

Conclusion: Are You the Next Victim?

AI is not an enemy. It’s a powerful tool that can be used to improve business and protect jobs. Adaptation is key. Companies like Khan Academy show us that AI can be a strong ally if used correctly.

Remember, in the age of AI, the challenge is not fighting the machine but competing with humans who use it efficiently.